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Purchaser agrees to all of the following terms and policies:

1. Refunds and Exchanges - All sales are final. Please review ticket ordering information carefully prior to ticket purchase. African-American Shakespeare will not refund or exchange tickets, unless event is canceled or rescheduled (see Cancelled/Rescheduled Events below).

2. Cancelled/Rescheduled Events -  Performance  cancelled or rescheduled due to unforseen events, the producer (African-American Shakespeare Company) will have an opportunity to reschedule the performance with the purchaser.   It is at the producer's discretion whether to refund the ticket price or exchange the tickets for a similarly equivalent event should a cancellation or rescheduling occur. African-American Shakespeare Company will provide instructions on its website on how to exchange event specific tickets, or obtain ticket price refunds, should an event be cancelled or rescheduled. Service charges and mailing costs will not be refunded in the event of a canceled or rescheduled event.

6. Lost, Stolen, Destroyed Tickets - Lost, stolen, delayed, damaged, or destroyed tickets will not be replaced or refunded, including tickets lost, stolen, delayed, damaged, or destroyed during delivery to ticket purchaser.

7.  Privacy Policy - Purchasing any commodity with African-American Shakespeare Company, allows the organization to include you on African-American Shakespeare Company's email and mailing list.  Purchaser may opt-out of this list at anytime by sending a written request, or by following the opt-out request instructions on the email.  Should ticket purchaser opt NOT to provide contact information, ticket purchaser understands and agrees that only ticket purchaser's name and city and state of residence will be passed to producer.

9. Order Cancellation - African-American Shakespeare Company reserves the right to cancel ticket orders for any reason, not limited to incorrect billing information and/or fraudulent ticket purchasing.

10. Resale of Tickets - Tickets purchased through African-American Shakespeare Company are for individual use only and not for resale. Resale will automatically void tickets, barring refunds, exchanges, and entry into event.

11. Disputes - Any dispute brought by the ticket purchaser against African-American Shakespeare Company will be governed by the State of California. It is agreed that in the event any legal action is instituted against African-American Shakespeare Company, ticket purchaser agrees that jurisdiction and venue will be in the San Francisco City & County, California, United States.

12. Effective Date - These terms, conditions and policies are effective as of February 1, 2010.

African-American Shakespeare Company
762 Fulton Street, Suite 305
San Francisco, CA  94102